Meet Our Team

Chief Executive & Chair of Trustees

Andrew is Chief Executive of Impactful Governance (since 2017) and Chair of Trustees for Impactful Lives LGBTQ+ Charity. He has extensive leadership experience across the voluntary sector, including previous roles as Chair of Trustees and Chief Executive within learning disability charities, and Chair of a children and families charity.

He has also served as an NHS Trust Governor and school governor, and is an active member of the Association of Chairs and the Society for Education and Training.

Alongside his governance work, Andrew contributes to higher education as a guest and visiting lecturer, and holds Qualified Teacher Status (QTLS) and NPQICL. He has a strong track record of supporting organisations through crisis, growth, and change in fast-moving environments.

 Customer Service Director

Alex ensures that clients, staff, and volunteers have the best possible experience when engaging with Impactful Governance. AAT qualified in Accountancy and Public Relations trained, Alex is the first point of contact for day-to-day support and enquiries.

With over 20 years’ experience in customer service, Alex provides pastoral care to both the team and service users. They are also responsible for monitoring and evaluation, venues, health and safety, and risk assessments.

 Non-Executive Director 

Veronica is a Senior Fellow of the Higher Education Academy and an Academic Associate Member of the Chartered Institute of Personnel and Development. She is a Senior Lecturer in Human Resource Management at the University of Suffolk, as well as a qualified trainer, assessor, and IQA across ILM, CMI, C&G, NVQ, and BTEC programmes, and an accredited coach and mentor.

She works with SMEs and not-for-profit organisations to strengthen governance, business strategy, organisational structure, and leadership development, while also supporting individuals to achieve high organisational performance.